Your privacy is important to us. So we’ve developed a Privacy Policy that covers how we collect, use, disclose your information. This Privacy Policy informs you of your choices and our practices regarding any Information you provide to us. By using the StreamView mobile applications (StreamView App), you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
Collection and Use of Personal Information
StreamView App collects and stores personal information or non-personal information that users provided while using StreamView App. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.
What Information We Collect
To enable certain features, StreamView App will get user’s mobile devices’ several permissions, including access to camera, access to your device’s microphone, access to device storage, access to your Google account information, access to device login information, access to your email login information, access to your WiFi router or hotspot information, and access to your network status.
Here are some examples of the types of personal information StreamView App may collect and how we may use it:
1. When you are configuring motion notification and alert via app push notification on StreamView mobile App, StreamView App will collect your Google account information provided by you to complete push notification configuration.
2. When you are configuring motion alert via e-mail on StreamView App, StreamView App will require you to provide your email account information, including your email server, account, and password to complete email alert configuration.
3. StreamView App will remember some information when you use our applications. For example, automatically remembering your passwords for accessing StreamView App will offer user authentication when accessing StreamView App next time, which helps increase data security and data privacy.
4. StreamView App will automatically remember your passwords for devices login when you change default login password (strongly recommend for security consideration) to a new one will enable you to log in cameras easily next time.
5. When you are configuring Wi-Fi setting of WiFi-enabled security cameras on StreamView App, StreamView App will get access to your Wi-Fi router information and Wi-Fi password to enable WiFi-enabled security cameras to work wireless without connection to Ethernet cable as well as being accessed remotely.
How We Use Your Personal & Non-Personal Information
The personal and non-personal information we collect allow users to access StreamView App, verify the user, configure security cameras, get access to security cameras functions and features, and guarantee and secure user information while using StreamView App. We may also require users’ personal information for technical support such as troubleshooting, data analysis, and research to improve its products, services, and customer communications.
Retention of Personal & Non-Personal Information
We will retain User Provided data for as long as you use the application. Please note that some or all of the User Provided Data may be required in order for the application to function properly. We will not sell, share, or rent the collected information to any third party or use it for any illegal activities.
Our Commitment to Your Privacy
StreamView takes the security of your personal information very seriously and we are committed to protecting our users’ privacy. We provide physical, electronic, and procedural safeguards to protect the information we process and maintain. For example, we limit access to this information to authorized employees. To make sure that your personal information is secure, we communicate our privacy and security guidelines to the employees and strictly enforce privacy safeguards within the company. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Contact Us
If you have any questions or concerns about StreamView App’s Privacy Policy or data processing please contact us. We may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.